One of the most interesting thing I've learned about being a business owner is that the highs are high and the lows are....well...low. You bring on a new client, but then a current client isn't happy with their performance. You have a breakthrough with your team, but then a big mistake is made. You feel like you are finally in a place where everything is running smoothly, but then you realize there is a kink in the system.
To add insult to injury, some of the highest highs and lowest lows come in the exact same day! One of the most challenging parts of being a small business owner is dealing with the success of the highs in combination with the challenges of the lows. Some of the best advice I received from a mentor when I was starting my business is:
Your company is never as good or as bad as you think it is.
This advice has helped me stay humble when I thought we were doing amazing and has helped calmed me down when I felt like it was all going to hell. While I still sometimes wish we could celebrate the highs before the lows arrive, I think having both happen at once is just the road many small business owners have to take.
Do you have any advice for handling the highs and lows...especially when they happen in the same day?