In September my husband's law firm always hosts a retreat for all of the partners. This year it was in Palm Springs and I found myself with an extra day to try out a hotel super close to Palm Springs: The Ritz-Carlton Rancho Mirage. September is very off-season for Palm Springs (because it was HOT ya'll!), but that also meant that the rate was super reasonable for a Ritz at $175 a night (plus a $30 a night resort fee). We only stayed one night, but spent the entire day at the resort exploring and enjoying.
I'll preface this by saying the Ritz is maybe one of my least favorite hotel brands. I find the rooms to be less modern than I like and the prices to be higher than I like. Despite that, I still find myself staying in one about once a year. This was definitely one of the better Ritz hotels I've been to.
The resort was absolutely beautiful. There are sweeping desert views and you can walk the path around the resort to see them from all angles. We spent most of our time at the adult pool, but there is also a main pool for people with children. The adult pool is small, but there were plenty of chairs and umbrellas (we were out there pretty early because of the heat though). They had lawn games out as well, which was a really nice touch. My husband and I both like to play silly games, so it was a nice thing to do for a little bit during the afternoon. You are about 20 minutes from Palm Springs, so it is certainly close enough to head over there during your stay too. Since we were there for only one night, we spent our entire time enjoying the pool and resort views.
Biggest shocker of my stay here was that the food was good...like really, really good! We ate breakfast and dinner at the hotel and while not cheap, I was impressed with the quality of the food and the selection. Food at a hotel like this is always expensive and I've pretty much come to expect that. Service in the restaurant was very good (I wish I could remember the name of our waiter because he did a really nice job). We were there on a Thursday night so the Edge Steakhouse was closed, meaning we ate at State Fare for both meals. I was 19 weeks pregnant AND gluten free and they were very accommodating (I did call ahead to let them know, but I don't think it would be a problem to walk in needing accommodations either). Overall, I was super pleased with the food.
This is where my love/hate for the Ritz comes into play. The room was totally fine. It is spacious, comfortable and has everything you need, but it is not my style. I prefer my rooms a little more modern and this room definitely had some wear and tear. We were in a desert view king and the view outside the balcony was spectacular, but it got hot VERY quickly so there was minimum balcony time available. The room had a nice bath and shower. Nothing wrong with the room, but nothing WOW either.
While I was super impressed with the service in the restaurant, I thought the service at the pool was only so-so. There was one waitress serving the entire pool which made service slow, but fine. My real service issue though was with the valet. The valet stand was always packed and it took a while to get your car (even if you called ahead). For a hotel that requires you to valet your car (and includes a $30 a night resort fee), I would expect there to rarely be a wait to get you car.
Did the TripAdvisor reviews mid-lead me? Surprisingly I found them to be pretty spot on. I would 100% stay here if I found myself near Palm Springs again. It's a fun and enjoyable resort!